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Shipping & Returns

DOMESTIC SHIPPING:

FREE SHIPPING ON ALL DOMESTIC ORDERS OVER $100.00 USD!

 

INTERNATIONAL SHIPPING: 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.

Please be aware that Whipped Cream Swimwear does not have any control for any duties, customs and taxes levied by the country your order is being shipped to.  We cannot advise you what the cost will be as these charges can vary according to country. Since these fees are not computed nor applied to orders by Whipped Cream Swimwear, please contact your local customs office to find out more information if you are unsure of the charges.

 

 

RETURNS:

 

What is the return policy?

We accept exchanges and refunds on all our pieces within 7-days of purchase!

We only ask that the following requirements are met:

Item/s must be in original condition with tags and hygiene seal remaining in place.

Item/s must not have been worn, washed or altered in any way.

Unfortunately, we cannot accept any returns that do not meet above requirements.

Refunds will be issued excluding the original shipping and return cost. The shipping cost incurred for returning item/s to Whipped Cream Swimwear for an exchange or refund are not covered nor reimbursed by us.

 

How do I return something?

To initiate a return, simply email us at michelle@whippedcreamswimwear.com using the e-mail address used to order the bikini.

(Please note that we are unable to refund initial shipping charges for goods returned, other than for faulty items. We are also unable to refund return postage costs.)

Once the items have been received, you will either receive your new item (for exchanges) or full refund (item price excluding original shipping cost).

Whipped Cream Swimwear cannot be held liable for the loss of garments being returned. We recommend using a registered post service to return goods, and keeping a record of the tracking details.

 

Where do I send my return to?

We will provide you with the full address when we allocate your Returns Authorization number to you!

NOTE: You have 7 days to send back your bikini once we provide you with your Returns Authorization number.

ITEMS RETURNED WITHOUT A VALID RETURNS AUTHORIZATION # WILL BE RETURNED TO SENDER AND WILL NOT BE PROCESSED.