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Privacy Policy

Hi! Thank you for visiting WhippedCreamSwimwear.com (the "Website"). This is our privacy policy and, if you landed here, it means that you want to learn how we process your personal data at:

Whipped Cream Swimwear
1830 N University Drive Suite #231
Plantation FL 33322
orders@whippedcreamswimwear.com

and how we protect your privacy. 

Essential information we collect

In operating our store, it is essential for us to capture some information about your device, such as your IP address and information related to your visit when you browse our store. For example, this might include time-stamp, the last page or product you visited, the indication that you logged in. We do that in order to:

remember who you are after you log in so that you do not need to authenticate at each click;

monitor if our website is running with the high performance we are dedicated to providing;

let you browse between products without having to start back from the home page at each click;

remember if you put something in your shopping cart before you decide to checkout; and

control that your data is processed securely.

We call the information mentioned above “essential information” and we collect it through the use of cookies. Cookies are small text files that most websites uses. A website places cookies in the web browser and then reads the information collected through the cookies every time the user performs an action. We use cookies. Without enabling this mechanism and this kind of cookies (first-party cookies), we could not provide you with the smooth experience that you expect while you are navigating.

Order information you expressly provide

If you buy something from our store, we will need more specific information about you. To fully process your order and ship the merchandise you selected, we need your personal data such as your first and last name, your email address and your shipping and billing address. We also use your contact and order information to send you communication related to the processing of your order. We will ask you to provide this information in our “checkout page” before letting you finalize your purchase with the payment. We may also send you emails with new products, sales or other product promotions, or content relevant to the Whipped Cream Swimwear brand. You can opt out at any time by clicking "unsubscribe", or contacting Customer Care at orders@whippedcreamswimwear.com.

Accounts

You can sign up for an account if you’d like. This will make us happy because it confirms your interest in our store. It should also make you happy because we will remember your information and, when you decide to buy our products, you do not have to provide all of your information over again -- you just have to log-in. By registering your account, and providing this personal information, you imply that you consent to our collecting it. We also provide you the possibility to easily withdraw your consent and delete your account. Just connect with us at the contact details at the bottom of the page. Or email orders@whippedcreamswimwear.com. All information collected is kept confidential; Whipped Cream Swimwear does not provide, for profit, or otherwise, information to outside parties except in connection with providing you eCommerce and marketing services regarding the Whipped Cream Swimwear brand. We may disclose your information if required by law, or if you violate our terms of service. It is your responsibility at all times for maintaining the confidentiality of any password or other access information of your account.

Partial Purchases

If you have started to buy one of our products, but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about your interest. If you are not comfortable in receiving further emails of this kind, we will give you a simple opportunity to opt-out. Your privacy means a lot to us and we will stop sending you these communications right away.

Reviews

If you have completed a purchase, we will send you an email to ask you to review the product you bought. We want to be sure that you love your purchase or if you have other product feedback, and would like to share your experience with other customers.

Personalization

We also use some specific information related to your visit, such as the timestamp of your visit, the page or the product you viewed, where you are coming from (if you came to our store because you clicked on an advertisement or you just opened our direct link). This is very similar to the “essential information,” but we use it to provide you with a personalized experience. The information on your visit provides us with insights on your interests and allows us to send you relevant communications. We capture this information through cookies, called a "beacon," that we allow you to block. The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site.

Other uses of personal data

Several Services are provided by third-parties, in order to make your customer experience exceptional. Email marketing, pop-up discount coupons, and embedded forms, would not be possible without the employment of trusted and reputable companies. The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide for Whipped Cream Swimwear and you.

We use third parties for:

 The use of email marketing, so we can update you on new products, sales and other product promotions, or new Whipped Cream Swimwear blog post alerts we think you'll enjoy.

 The use of Pop-up's which provide you with discount codes, where we also collect information for the use of email marketing as listed above.

 The use of allowing us to present you with re-targeting advertising based on your previous interaction with WhippedCreamSwimwear.com. 

 The use of helping us see how our search engine optimization key words relevant to our products are preforming, so that we can ensure the customers who are searching for products related to the keywords or terms we use can easily find us. 

How do we process your information?

We use an external provider to run our store, BigCommerce. BigCommerce is based in the US and is a participant in the EU-US Privacy Shield Framework and committed to providing best-in-class service and data protection. You can check its participation in the Privacy Shield here on the official site of The International Trade Administration (ITA), U.S. Department of Commerce.

Through BigCommerce, we also use other, highly specialized external providers to provide the most competitive services. For example:

Payment: ​Our store is PCI-DSS compliant (a very strict industry standard with requirements for the security of credit card information), but we want to use accredited companies to process your credit card information. We use Braintree powered by Paypal.

Shipping: ​We integrate with a number of shipping companies to fulfill your orders. These include USPS, UPS, and Fed-ex. Partnering with highly specialized external companies allows us to focus on what we do best: selling great products.

How can you control your personal data?

If you are one of our customers who is in the EU, and we are specifically selling our products to the Member State where you are located, you have specific rights that we are honored to enforce without undue delay: Access, Correct, Erasure, Port, Object. If you cannot exercise your choice on your account page or if you do not have an account with us please reach out to us, at the contact details at the bottom of this page or email orders@whippedcreamswimwear.com. We will be more than happy to help.

How long do we keep your data?

We keep your data for as long as you have an account with us. We also keep some data for security investigation. Most importantly, we have specific obligations for fraud detection and tax reasons. Therefore, we might need to retain certain data even if you ask to delete it.

Do we have any legal obligations when handling your data?

Many. We might need to share your personal information to comply with applicable legal obligations. These may include tax records, and fraud detection.

Who can you reach out to for privacy matters?

You can contact our Customer Service here: orders@whippedcreamswimwear.com

Notice to Everyone Under Age 13 

If you are under the age of 13, you are not permitted to submit any personal information to WhippedCreamSwimwear.com (the "Website"). WhippedCreamSwimwear.com is intended for users who are age 13 and older. Whipped Cream Swimwear provides couture swimwear to adult women and our site is designed to reflect these services. All online purchases are to be made by the credit card holder only, and your use of Whipped Cream Swimwear's checkout process indicates your representation that you are in compliance with these rules.

Consent

By providing your Personal Data to us in any format (e.g. via email, newsletter signup, purchases, coupon code email opt-ins, account creation, telephone, fax, or in person) and/or continuing to use and visit our website you accept and consent to the practices described in this Privacy Policy and Information Notice. If you have any objections to this Privacy Policy, you should immediately discontinue use of the website.

Policy Changes

If we update our Privacy Policy to reflect a change or improvement of our services or a new legal obligation, we will publish the new version on our website, and we will make it clear on our home page www.whippedcreamswimwear.com so it will be visible as you enter our store. We may also email you to notify you of these changes if you have opted in to our email list.